IT Support Services

Managed Services

  • Capitalize on the power of enterprise-strength IT management — at a fraction of the cost
  • Count on us to solve problems with proactive IT management
  • Protect against daily threats with state-of-the-art security management
  • Get answers and resolve IT problems fast with our online Helpesk
  • Enhance your business continuity and disaster recovery with automated online backup and recovery
  • Gain visibility into the health of your IT infrastructure with our automated reporting

Helpdesk – Complete helpdesk services available

  • Desktop windows operating system installation, configuration, troubleshooting and maintenance.
  • Application support – All versions of Microsoft Office. Support for many other software titles available.
  • Peripherals support – Installation, configuration and maintenance of all PC peripherals.

Networks

  • Installation, configuration and maintenance of Local Area Networks; Routers, switches, hubs and cabling.
  • Installation, configuration and maintenance of Wireless Networks; Routers, Print Servers, Bridges, Repeaters and Security.
  • DHCP and DNS Installation, configuration and maintenance.
  • Installation, configuration and maintenance of Wide Area Networks; Routers, CSU/DSU’s and cabling.

Servers

  • Installation, configuration and maintenance of all Microsoft platforms
  • Design, deployment and maintenance of Active Directory, Distributed File Systems, RADIUS and Domain structures.
  • Design, deployment and maintenance of Remote Access Solutions.

Messaging

  • Installation, configuration and maintenance of Microsoft Exchange services

Telephony

  • Installation, configuration and maintenance of PBX systems.
  • T1 and POTS line provisioning and installation.

Security

  • Installation, configuration and maintenance of Enterprise Anti-Virus solutions
  • Installation, configuration and maintenance of firewall solutions.
  • Installation, configuration and maintenance of token based authentication solutions.
  • Develop comprehensive security policies and guidelines.

Training

  • Develop and implement customized end-user training programs.

If you require support services that are not listed, please inquire.

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Security

Is your computer running slower than ever? Do you receive more junk mail or SPAM than good email? Let Technology Specialists clean up your computer system and show you how to STOP it from happening again;

  • Anti-Virus - The single most important step you can take to protect your system.
  • Anti-Spyware - Second only to Anti-Virus, keep the bad guys at bay.
  • Anti-SPAM - Keep the junk out of your Inbox
  • Remote Access - When you need access from anywhere, at anytime.
  • Firewalls - If you are running a network, you NEED a firewall.
  • Token based authentication - Worried about passwords leaking, protect your remote access solution with token based authentication.
  • Develop comprehensive security policies and guidelines - All the security software and hardware in the world is near useless, without clearly defined policies and guidelines.

Remote Support!

  • First, contact a support representative at 503-504-7748
  • Next, Click the following link
  • Remote Support agent
  • Accept the Disclaimer
  • Fill out the form and Submit
  • Once connected the support representative will assist you

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